Thank you for shopping with Shinero!  Please read our shipping policy below to understand how we process and ship your orders.

1. Order Processing Time

  • All orders are processed within 2–4 business days (Monday – Saturday) after placement.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Methods & Costs

We offer multiple shipping options across India:

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days

  • Express Shipping: 1–2 business days

  • Shipping charges are calculated based on the weight and delivery location and will be displayed at checkout.

  • Free Standard Shipping is available on orders above ₹1199 (within India).

3. Delivery Times

Delivery times depend on the shipping method chosen and your location:

  • Standard delivery: 5–7 business days

  • Expedited delivery: 2–3 business days

  • Express delivery: 1–2 business days

Please note: Deliveries to remote or rural locations may take longer.

4. International Shipping

  • We currently offer international shipping to select countries.

  • Shipping rates and delivery times for international orders will be calculated at checkout.

  • Duties, taxes, or customs charges (if applicable) are the customer’s responsibility.

5. Order Tracking

Once shipped, your order will come with a tracking number sent via email.
You can use the tracking link in the email or visit the courier partner’s website to track your package.

For help with tracking, feel free to contact us at:

📧 Email: shineroconnect@gmail.com

6. Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.
We are not responsible for delays or losses due to incorrect address information.

If you need to correct your address after placing an order, contact us immediately before the order is dispatched.

7. Lost or Damaged Packages

  • If your package is lost or damaged in transit, contact us within 7 days of receiving the shipping confirmation email.

  • For damaged items, retain all packaging and contact us with photos for a quick resolution or replacement.

8. Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or restricted locations.

  • Some products may not be shipped to certain regions due to legal or courier limitations.

9. Returns & Exchanges

For detailed information on how to return or exchange an item, please refer to our
Returns & Refund Policy.

10. Customer Service

If you have any questions regarding our shipping policy or need help with your order, our team is here to assist:

📧 Email: shineroconnect@gmail.com
📞 Phone: +91 7240000601

Thank you for choosing Shinero. We appreciate your trust and look forward to delivering your beautiful selections with care and speed!